1. Acceptance of Terms
By accessing and using FairMart ("the Platform"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our platform.
2. Platform Description
FairMart is a multi-store e-commerce platform that connects customers with various independent stores. We facilitate transactions between customers and stores but are not directly involved in the sale of products.
3. User Accounts
3.1 Account Creation
To use certain features, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.2 Account Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
4. Orders and Payments
4.1 Order Placement
When you place an order:
- You make an offer to purchase products from the store
- The store reserves the right to accept or reject your order
- Order confirmation does not guarantee product availability
- Prices are subject to change until order confirmation
4.2 Payment
Payment terms:
- Payment is processed at the time of order placement
- We accept cash on delivery (COD) and card payments
- All prices are displayed in the store's currency
- You are responsible for any additional fees (delivery, taxes)
5. Product Information
We strive to provide accurate product information, but:
- Product descriptions, images, and prices are provided by stores
- We are not responsible for errors or inaccuracies in product information
- Product availability is subject to change
- Colors and images may vary from actual products
6. Delivery
6.1 Delivery Terms
Delivery terms are set by individual stores:
- Delivery times and fees vary by store
- Delivery addresses must be accurate and accessible
- We are not responsible for delays caused by third-party delivery services
- Risk of loss transfers to you upon delivery
6.2 Failed Delivery
If delivery fails due to incorrect address or unavailability, additional fees may apply for re-delivery.
7. Returns and Refunds
Return and refund policies:
- Return policies are set by individual stores
- Contact the store directly for return requests
- Refunds are processed according to the store's policy
- Damaged or defective items may be eligible for replacement or refund
- Custom or perishable items may not be returnable
8. Store Responsibilities
Stores on our platform are responsible for:
- Product quality and accuracy of descriptions
- Order fulfillment and delivery
- Customer service for their products
- Compliance with applicable laws and regulations
9. Prohibited Activities
You agree not to:
- Use the platform for illegal purposes
- Interfere with platform operations or security
- Attempt to gain unauthorized access to accounts or systems
- Use automated systems to access the platform without permission
- Impersonate others or provide false information
- Violate intellectual property rights
10. Limitation of Liability
FairMart acts as an intermediary platform. We are not liable for:
- Product quality or defects (responsibility of the store)
- Delivery delays or failures (responsibility of delivery service)
- Disputes between customers and stores
- Indirect, incidental, or consequential damages
11. Intellectual Property
All content on the platform, including logos, text, graphics, and software, is the property of FairMart or its licensors and is protected by copyright and trademark laws.
12. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of the platform after changes constitutes acceptance of the modified terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of the United Arab Emirates.
14. Contact Information
For questions about these Terms and Conditions, please contact us:
